Head of IT e/v/e/r/y/o/n/e

ten23 health is a human-centric and sustainable strategic partner of choice for the pharmaceutical industry and biotech start-ups for the development, manufacture, and testing of tomorrow’s medicines. We support our clients in developing differentiated, stable, usable, and safe injectable treatments for patients.

We are looking for a Head of IT who will architect and execute the next step in our maturity moving from start-up to scale up phase. You will be responsible for ensuring an operational IT infrastructure (hardware and software) across the company, including laboratory and production IT infrastructure, ensuring protecting our data, staying lean and enabling ten23’s growth.

This role is for a Senior IT Leader who thinks strategically about how IT enables business growth and at the same time is fully comfortable working hands-on alongside a small team. 

Your responsibilities will include:

• Ensure operational IT infrastructure: Own the day-to-day reliability and performance of our IT backbone; hardware, software, data storage and end-user services. Willing to hands-on execution when operational issues demand it. 
• Architect and Govern Strategy: Direct a comprehensive, enterprise-wide IT strategy that enables ten23's growth, covering infrastructure, business applications, and information security, together with the risk management framework, establishing and enforcing robust policies and document landscape across our three operational sites, Basel and Visp (two sites) and future expansions.
• Evolve the IT Organization for Scale-Up: Take our well-built start-up IT setup to the maturity level required for our growth trajectory, team structure, governance, vendor model, and architecture, while maintaining the lean, hands-on culture that makes ten23 work.
• Stabilize and Evolve our Business Application Landscape: Partner with Quality, Operations Technology, Computer System Validation and other circles to stabilize and evolve our ERP, MES, LIMS, and QMS environments, bringing discipline to integration architecture, license optimization, and vendor management.
• Lead and Develop Talent: Manage, mentor, and develop a high-performing IT team, fostering a culture of technical excellence, accountability, ownership and continuous improvement.
• Drive Security Culture: Oversee the development and deployment of comprehensive security and risk awareness training programs for all personnel and authorized system users across the organization.
• Assess and Mitigate Risk: Lead enterprise IT risk assessments in close collaboration with the General Circle to determine organizational risk tolerance and establish strategic mitigation plans.
• Ensure Regulatory and GxP Compliance: Ensure stringent adherence to all applicable data privacy laws, regulatory mandates, and GxP IT requirements (GAMP 5, EU Annex 11, 21 CFR Part 11, Computer System Validation) as well as broader industry compliance standards to systematically mitigate risk and minimize audit findings. Act as Subject Matter Expert (SME) in any regulator inspection. 
• Oversee Strategic Partnerships: Govern the performance and deliverables of multiple third-party vendors and strategic partners supplying IT security and compliance services to the business.
• Uphold Industry Standards: Establish and sustain an advanced IT and information security framework compliant with recognized global industry standards (e.g., ISO 27001, NIST).
• Command Incident Response: Direct the response to IT and security incidents and orchestrate the execution of disaster recovery and business continuity plans to guarantee uninterrupted operations across all three locations.

We are looking for someone with:

• 10+ years of IT Leadership experience with hands-on depth across infrastructure, business applications, and information security GMP pharma environment, including proven leadership capabilities for high performing teams in a scale-up phase.
• A hands-on, builder mindset, comfortable troubleshooting and reviewing architecture personally, comfortable in a self-organizing, role-based structure where authority is distributed and accountability is explicit.
• Prior experience in CDMO, biopharmaceutical, life sciences, manufacturing or other strongly regulated sectors and strong willingness to develop required knowledge in the pharmaceutical environment. 
• Demonstrate GxP IT track record (GAMP5, Annex 11, 21 CFR Part 11, CSV) gained in a regulated industry (Pharma, Biotech, CDMO or medical services).
• Proven experience in evolving IT organizations through scale up phases from a start-up footprint to a maturity level that supports multi-site operations. 
• Experience working in agile, international environments and across diverse cultures.
• Strong collaboration skills with a track record of effectively managing external vendors and strategic partners.
• Deep knowledge of security frameworks such as ISO 27001 or NIST.
• Relevant industry certifications such as CISSP, CISM, or CISA are strongly preferred.
• Fluent English; working proficiency in German is strongly preferred.
• Willingness to travel up to 30% between Visp and Basel. 

We offer a dynamic environment where you can contribute meaningfully, collaborate with exceptional minds, and unlock your full potential.
  
 Here's what sets ten23 apart:

• A valuable and impactful career development opportunity in an inspiring environment  
• Flexible working arrangements and environment with an open culture and diverse workforce  
• The opportunity to work with and learn from highly qualified and experienced employees  
• Our learning and self-developing culture offers a wide range of training options  
• Competitive pension fund plan, annual bonus, and other financial and non-financial benefit 

 At ten23 we believe in self-responsibility and mutual trust. Therefore, we will provide our employees as much flexibility as possible and limit any bureaucracy to a minimum, whilst ensuring compliance with all applicable laws.

Click on Apply Now!
 
For more information and clarification, please connect Amrith (amrith.kiran@ten23.health) from our Talent team!