2618284 ten23 health AG Basel Visp IT Permanent Employee Head of IT e/v/e/r/y/o/n/e About Us Your mission
This role is for a Senior IT Leader who thinks strategically about how IT enables business growth and at the same time is fully comfortable working hands-on alongside a small team. 

Your responsibilities will include:
  • Ensure operational IT infrastructure: Own the day-to-day reliability and performance of our IT backbone; hardware, software, data storage and end-user services. Willing to hands-on execution when operational issues demand it. 
  • Architect and Govern Strategy: Direct a comprehensive, enterprise-wide IT strategy that enables ten23's growth, covering infrastructure, business applications, and information security, together with the risk management framework, establishing and enforcing robust policies and document landscape across our three operational sites, Basel and Visp (two sites) and future expansions.
  • Evolve the IT Organization for Scale-Up: Take our well-built start-up IT setup to the maturity level required for our growth trajectory, team structure, governance, vendor model, and architecture, while maintaining the lean, hands-on culture that makes ten23 work.
  • Stabilize and Evolve our Business Application Landscape: Partner with Quality, Operations Technology, Computer System Validation and other circles to stabilize and evolve our ERP, MES, LIMS, and QMS environments, bringing discipline to integration architecture, license optimization, and vendor management.
  • Lead and Develop Talent: Manage, mentor, and develop a high-performing IT team, fostering a culture of technical excellence, accountability, ownership and continuous improvement.
  • Drive Security Culture: Oversee the development and deployment of comprehensive security and risk awareness training programs for all personnel and authorized system users across the organization.
  • Assess and Mitigate Risk: Lead enterprise IT risk assessments in close collaboration with the General Circle to determine organizational risk tolerance and establish strategic mitigation plans.
  • Ensure Regulatory and GxP Compliance: Ensure stringent adherence to all applicable data privacy laws, regulatory mandates, and GxP IT requirements (GAMP 5, EU Annex 11, 21 CFR Part 11, Computer System Validation) as well as broader industry compliance standards to systematically mitigate risk and minimize audit findings. Act as Subject Matter Expert (SME) in any regulator inspection. 
  • Oversee Strategic Partnerships: Govern the performance and deliverables of multiple third-party vendors and strategic partners supplying IT security and compliance services to the business.
  • Uphold Industry Standards: Establish and sustain an advanced IT and information security framework compliant with recognized global industry standards (e.g., ISO 27001, NIST).
  • Command Incident Response: Direct the response to IT and security incidents and orchestrate the execution of disaster recovery and business continuity plans to guarantee uninterrupted operations across all three locations.
]]> Your profile
  • 10+ years of IT Leadership experience with hands-on depth across infrastructure, business applications, and information security GMP pharma environment, including proven leadership capabilities for high performing teams in a scale-up phase.
  • A hands-on, builder mindset, comfortable troubleshooting and reviewing architecture personally, comfortable in a self-organizing, role-based structure where authority is distributed and accountability is explicit.
  • Prior experience in CDMO, biopharmaceutical, life sciences, manufacturing or other strongly regulated sectors and strong willingness to develop required knowledge in the pharmaceutical environment. 
  • Demonstrate GxP IT track record (GAMP5, Annex 11, 21 CFR Part 11, CSV) gained in a regulated industry (Pharma, Biotech, CDMO or medical services).
  • Proven experience in evolving IT organizations through scale up phases from a start-up footprint to a maturity level that supports multi-site operations. 
  • Experience working in agile, international environments and across diverse cultures.
  • Strong collaboration skills with a track record of effectively managing external vendors and strategic partners.
  • Deep knowledge of security frameworks such as ISO 27001 or NIST.
  • Relevant industry certifications such as CISSP, CISM, or CISA are strongly preferred.
  • Fluent English; working proficiency in German is strongly preferred.
  • Willingness to travel up to 30% between Visp and Basel. 
]]> Why us?   
 Here's what sets ten23 apart:
  • A valuable and impactful career development opportunity in an inspiring environment  
  • Flexible working arrangements and environment with an open culture and diverse workforce  
  • The opportunity to work with and learn from highly qualified and experienced employees  
  • Our learning and self-developing culture offers a wide range of training options  
  • Competitive pension fund plan, annual bonus, and other financial and non-financial benefit 
 At ten23 we believe in self-responsibility and mutual trust. Therefore, we will provide our employees as much flexibility as possible and limit any bureaucracy to a minimum, whilst ensuring compliance with all applicable laws.]]> Contact  
For more information and clarification, please connect Amrith (amrith.kiran@ten23.health) from our Talent team!]]> permanent executive full-time 10-15 general_and_other_it_software it_software 2026-04-29T14:36:15+00:00 1554398 ten23 health Valais AG Visp Customer Delivery - Technical Operations - GMP Manufacturing Visual Inspection Mitarbeiter:in Visuelle Inspektion 100% e/v/e/r/y/o/n/e About Us Your mission Visual Inspection Operators to be part of our success story in Visp.

Join us to be part of... 
  • Growth: Be part of a rapidly expanding site.
  • Purpose: Ensure every product meets the gold standard of safety.
  • Community: Work alongside a team that values excellence and collaboration.
Help us maintain the quality our customer’s trust. Apply today to secure your spot in our 2026 expansion!

As a Visual Inspector Operator, you are a crucial pillar in our production process. Your area of responsibility includes:
  • Independently perform manual visual inspections of vials, syringes, and cartridges for various quality-related test points.
  • Document the results of the visual inspection in accordance with GMP regulations and fill out manufacturing documents and logbooks.
  • Support internal material transfers and ensure that the end products are stored properly and in accordance with GMP after inspection.
  • Ensure that regulatory requirements and hygiene regulations are complied with at all times.
  • Use the document management system professionally.
  • Support the ongoing optimization of internal processes and actively contribute to continuous improvement.
]]> Your profile
  • Completed vocational training with a federal certificate of proficiency. Experience in quality control or related fields is an advantage.
  • Prior knowledge of visual inspection is not required. Comprehensive and in-depth internal training will be provided.
  • Good eyesight (you must pass an eye test – glasses are not an obstacle).
  • Reliable, independent, and precise in your work, and you have a high level of quality awareness, concentration, and resilience.
  • Good written and spoken German skills are required.
  • Flexible and do not mind irregular working hours.
  • Team player, value open communication, and are highly motivated.
    • ]]>     Why us?   
     Here's what sets ten23 apart:
    • A valuable and impactful career development opportunity in an inspiring environment
    • Flexible working arrangements and environment with an open culture and diverse workforce  
    • The opportunity to work with and learn from highly qualified and experienced employees
    • Our learning and self-developing culture offers a wide range of training options  
    • Competitive pension fund plan, annual bonus, and other financial and non-financial benefit 
    At ten23 we believe in self-responsibility and mutual trust. Therefore, we will provide our employees as much flexibility as possible and limit any bureaucracy to a minimum, whilst ensuring compliance with all applicable laws.]]>     Contact     permanent entry-level full-time lt-1 general_and_other_production_and_operations production_and_operations 2024-05-07T10:43:30+00:00     2417259 ten23 health Valais AG Visp Quality Assurance Permanent Employee QA Manufacturing Lead, Visp e/v/e/r/y/o/n/e About Us Your mission
    Your responsibilites will include, 

    1. Real-Time Shop Floor Oversight
    • Perform on-the-floor quality assurance support during manufacturing, cleaning, and environmental monitoring operations.
    • Monitor adherence to GMP practices during critical manufacturing steps (e.g., line clearance, material dispensing, equipment setup).
    • Witness and verify critical process steps, in-process controls (IPCs), and reconciliations.
    2. Line Clearance and Batch Execution Monitoring
    • Perform and document line clearances before manufacturing operations.
    • Review manufacturing processes in real time for compliance with approved batch records and SOPs.
    • Ensure proper material handling, labeling, and segregation during production.
    3. Deviations and Issue Escalation
    • Identify and report deviations or abnormal events on the shop floor.
    • Support or lead immediate impact assessment and documentation of on-the-floor deviations.
    • Ensure timely escalation and coordination with QA and production leadership for resolution.
    4. Batch Record Review and GMP Documentation
    • Review completed batch manufacturing records for accuracy, completeness, and compliance.
    • Ensure timely corrections to documentation issues and assist operators in proper GMP documentation practices.
    • Verify logbooks, equipment use records, and cleaning records on the shop floor.
    5. Support for Interventions and Aseptic Practices (if applicable)
    • Observe and assess interventions during aseptic operations for compliance with aseptic technique and contamination control.
    • Support environmental monitoring activities, gowning practices, and cleanroom behavior compliance.
    6. Participation in Routine Checks and Audits
    • Conduct routine walkthroughs and spot checks to assess compliance with housekeeping, gowning, and other GMP standards.
    • Participate in internal audits and regulatory inspections as needed, providing on-the-floor knowledge and documentation.
    7. Shop Floor Training and Coaching
    • Provide on-the-job coaching and GMP guidance to operators and technicians.
    • Reinforce good documentation practices (GDP) and quality culture.
    8. Support for Investigations and CAPAs
    • Provide input into root cause analysis based on first-hand observations.
    • Support implementation and follow-up of corrective and preventive actions directly related to shop floor findings.
    ]]>     Your profile
    • A strong background in quality assurance within a pharmaceutical or regulated manufacturing environment, with a solid understanding of GMP (Good Manufacturing Practices).
    • Good understanding of aseptic process and its core requirements
    • Excellent communication and coaching skills to effectively guide production teams and reinforce a culture of quality.
    • The ability to make sound decisions and manage deviations in a fast-paced setting.
    • A collaborative spirit and a genuine passion for ensuring compliance and product integrity.

    ]]>     Why us?  
    Here's what sets ten23 apart:
    • A valuable and impactful career development opportunity in an inspiring environment  
    • Flexible working arrangements and environment with an open culture and diverse workforce  
    • The opportunity to work with and learn from highly qualified and experienced employees  
    • Our learning and self-developing culture offers a wide range of training options  
    • Competitive pension fund plan, annual bonus, and other financial and non-financial benefit 
    At ten23 we believe in self-responsibility and mutual trust. Therefore, we will provide our employees as much flexibility as possible and limit any bureaucracy to a minimum, whilst ensuring compliance with all applicable laws.]]>     Contact     permanent experienced full-time operations_and_plant_management production_and_operations 2025-11-05T13:08:15+00:00     2073739 ten23 health Valais AG Visp Basel Quality Assurance Permanent Employee QA Qualification Expert e/v/e/r/y/o/n/e About Us Your mission
    Your responsibilities will include:
    • QA Oversight for the qualification of facilities, utilities, equipment and systems
    • Coordinates on-site qualification activities, review and approval of qualification documents.
    • Ensuring the timely execution of requalifications according to QMP.
    • Review and approval of all qualification documents (URS, GMP RA) & Plans and Reports for DQ/IQ/OQ/PQ)
    • Management of Incidents, deviations within the scope of qualification activities, management of pending items
    • Driving implementation the qualification strategy and being a strong decision maker when needed
    • Ensuring compliance with regulatory as well as in-house requirements and quality standards.
    • Evaluates and approvals of technical change requests during the different phases of a project and lifecycle and their relevance to the qualification of facilities, equipment, utilities and systems
    • Contact person for maintenance-specific questions (change logs, maintenance database and calibration strategy).
    • Preparation and timely release of the maintenance / qualification report after shutdown.
    • Representing qualification topics during customer audits and regulatory inspections

    ]]>     Your profile We are looking for someone with:
    • University degree in a natural science or engineering field (Pharmacy, Biotechnology, Engineering, Chemistry, or any related field
    • Significant experience in the pharmaceutical industry, ideally in an Annex 1 regulated environment 
    • Experience with Qualification of Major Equipment is a plus
    • Good understanding of the applicable cGMP regulations 
    • Experience in quality assurance, MSAT, or pharmaceutical operations
    • Good knowledge of engineering and manufacturing processes
    • Ability to oversee project execution to identify non-compliance from quality standards
    • Good language skills in German and English required
    ]]>     Why us?  
    Here's what sets ten23 apart:
    • A valuable and impactful career development opportunity in an inspiring environment  
    • Flexible working arrangements and environment with an open culture and diverse workforce  
    • The opportunity to work with and learn from highly qualified and experienced employees  
    • Our learning and self-developing culture offers a wide range of training options  
    • Competitive pension fund plan, annual bonus, and other financial and non-financial benefit 
    At ten23 we believe in self-responsibility and mutual trust. Therefore, we will provide our employees as much flexibility as possible and limit any bureaucracy to a minimum, whilst ensuring compliance with all applicable laws.]]>     Contact
    For more information and clarification, please connect Amrith (amrith.kiran@ten23.health) from our Talent team!]]>     permanent experienced full-time 2-5 general_and_other_quality_assurance_and_safety quality_assurance_and_saftey 2025-04-28T17:10:48+00:00     2416775 ten23 health Valais AG Visp Quality Assurance Permanent Employee QA Visp Site Lead e/v/e/r/y/o/n/e About Us Your mission
    Your responsibilities will include,  
    • Lead the development, optimization, and remediation of robust Quality Management Systems (QMS) in alignment with global GMP regulations (FDA, EMA, ICH).
    • Expertly manage core quality processes including deviations, CAPAs, change control, document management, and comprehensive audit readiness.
    • Apply deep understanding of aseptic processing principles, environmental monitoring, cleanroom behaviours, and sophisticated contamination control strategies to ensure product integrity.
    • Champion and lead significant cultural and operational transformation initiatives within the quality function and across the organization.
    • Build, reshape, and continuously foster a strong quality culture within a dynamic and fast-paced environment.
    • Drive accountability for quality and compliance across all cross-functional teams, extending beyond the Quality Assurance department.
    • Create and champion an environment where compliance goals are seamlessly integrated with and actively support broader business objectives.
    • Mentor, coach, and develop Quality Assurance professionals, fostering a high-performing and engaged team.
    • Work collaboratively and effectively with manufacturing, technical operations, and supply chain teams, understanding and supporting their operational priorities while consistently upholding stringent quality standards.
    • Capable of engaging, influencing, and communicating effectively at all organizational levels, from floor staff to executive leadership.
    • Transparent, persuasive, and adept at leading through influence, skilfully managing resistance, and building crucial buy-in for new systems, tools, and ways of working.
    • Drive efficiency by simplifying and streamlining QA processes without compromising compliance or effectiveness.
    • Make informed, data-driven decisions, understand when escalation is necessary, and apply sound risk management principles to QA decision-making and process optimization.

    ]]>     Your profile
    • Proven experience in a GMP-regulated environment is essential.
    • Demonstrated leadership in building, optimizing, or remediating Quality Management Systems (QMS) in line with global GMP regulations (FDA, EMA, ICH).
    • Strong track record managing end-to-end quality processes including deviations, CAPAs, change control, document management, and audit readiness.
    • Deep understanding of aseptic processing principles, environmental monitoring, cleanroom behaviours, and contamination control strategies.
    • Exceptional leadership skills with a proven ability to drive cultural and operational transformation.
    • Demonstrated ability to build and foster a strong quality culture.
    • Highly collaborative with strong experience working closely with manufacturing, tech ops, and supply chain teams.
    • Excellent communication, negotiation, and influence skills, capable of engaging diverse stakeholders.
    • A strategic thinker with a pragmatic approach to problem-solving and process improvement.
    • Strong analytical skills, capable of making data-driven decisions and applying risk management effectively.
    ]]>     Why us?  
    Here's what sets ten23 apart:
    • A valuable and impactful career development opportunity in an inspiring environment  
    • Flexible working arrangements and environment with an open culture and diverse workforce  
    • The opportunity to work with and learn from highly qualified and experienced employees
    • Our learning and self-developing culture offers a wide range of training options  
    • Competitive pension fund plan, annual bonus, and other financial and non-financial benefit 
    At ten23 we believe in self-responsibility and mutual trust. Therefore, we will provide our employees as much flexibility as possible and limit any bureaucracy to a minimum, whilst ensuring compliance with all applicable laws.]]>     Contact     permanent experienced full-time other other 2025-11-05T06:51:50+00:00     2182775 ten23 health AG Visp IT Permanent Employee Senior ICT Lead - Visp e/v/e/r/y/o/n/e About Us Your mission
  • Administering Azure Active Directory to manage user identities and access within our cloud environment.
  • Staging new laptops efficiently using Intune, ensuring they are ready for use with all necessary configurations.
  • Providing comprehensive 1st and 2nd-level user support, addressing and resolving a wide range of technical issues for employees.
  • Monitoring and maintaining our backup, restore, and disaster recovery solutions to ensure data integrity and business continuity.
  • Demonstrating the know-how to implement and manage solutions like Veeam, Acronis, and Mount10 for robust data protection.
  • Overseeing asset management for all IT equipment, tracking inventory and optimizing resource allocation.
  • Actively working on and developing our ticketing system to streamline support requests and improve efficiency.
  • Handling Unifi Network Administration, ensuring the stability and performance of our network infrastructure.
  • Administering various Windows Server 20XX services, including DHCP, DNS, IIS, and SQL, to support critical business operations.
  • Possessing the know-how to effectively use MS Dynamics for relevant business processes.
  • Maintaining Intune for mobile devices, ensuring they are secure and properly configured.
  • Having strong know-how in O365 applications, providing support and expertise across the suite.
  • Performing network patch management to keep our network infrastructure secure and up-to-date.
  • Managing the decommissioning and repairs of IT devices, ensuring proper disposal and functionality.
  • Handling the IT aspects of employee on/offboarding, setting up and deactivating accounts and equipment as needed.
  • Demonstrating the know-how to use Trackwise for relevant operational workflows.
  • Supporting IT projects with a hands-on approach, contributing to successful implementations and upgrades. 
  • Qualification for IT infrastructure devices
    • ]]>     Your profile
    • Possess significant experience within a GMP Pharmaceutical Environment, including a strong understanding of Quality Assurance (QA) and Quality Control (QC) processes as they relate to IT systems.
    • Demonstrate a self-managing working mindset, capable of prioritizing tasks and taking initiative without constant supervision.
    • Exhibit transparent reporting skills, ensuring clear, concise, and honest communication of progress, issues, and outcomes to all stakeholders.
    • Hold a relevant ICT Education, providing a strong foundational knowledge in information and communication technologies.
    • Bring at least 5 years of hands-on experience in IT Support, showcasing a track record of resolving diverse technical challenges.
    • Be proficient in providing On-Site Support, capable of physically troubleshooting and resolving issues at various company locations.
    • Have specific experience working on Lab Devices, understanding the unique IT requirements and compliance needs of laboratory equipment.
    • Be adept at writing Standard Operating Procedures (SOPs) for IT systems, ensuring clear documentation for consistent and compliant operations.
    • Maintain a service-oriented and customer-oriented approach, consistently striving to meet user needs with professionalism and efficiency.
    • Possess strong analytical abilities for thinking critically in complex environments to effectively solve problems.
    • Exhibit good communication skills, enabling clear and effective interaction with both technical and non-technical personnel.
    • Demonstrate a zero-tolerance view on IT Security, prioritizing and enforcing robust security practices at all times.
    • Be willing to work outside standard office hours when required, ensuring critical IT functions and incident response are maintained.
    • Have the technical expertise to flash firmware of laptops, demonstrating a deeper hardware-level understanding and troubleshooting capability.
    ]]>     Why us?  
    Here's what sets ten23 apart:
    • A valuable and impactful career development opportunity in an inspiring environment  
    • Flexible working arrangements and environment with an open culture and diverse workforce  
    • The opportunity to work with and learn from highly qualified and experienced employees  
    • Our learning and self-developing culture offers a wide range of training options  
    • Competitive pension fund plan, annual bonus, and other financial and non-financial benefit 
    At ten23 we believe in self-responsibility and mutual trust. Therefore, we will provide our employees as much flexibility as possible and limit any bureaucracy to a minimum, whilst ensuring compliance with all applicable laws.]]>     Contact     permanent experienced full-time 7-10 other other 2025-06-23T14:58:16+00:00     1255700 ten23 health AG Visp Basel People & Culture Permanent Employee Spontaneous CVs About Us Your mission
    Please attach your CV here.. 
    Please ensure to attach a cover letter, where you elaborate about your career aspirations...]]>     Your profile
    • A valuable and impactful career development opportunity in an inspiring environment.
    • Flexible working arrangements and environment with an open culture and diverse workforce  
    • The opportunity to work with and learn from highly qualified and experienced employees  
    • Learning and self-developing culture offers a wide range of training options  
    ]]>     Why us? Contact Click on Apply Now! 

    For more information and clarification, please connect Amrith (amrith.kiran@ten23.health) from our Talent team!]]>     permanent experienced full-time lt-1 other other 2023-09-15T15:44:01+00:00